Trust & SafetyLegal center
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At Hostely, we are fully committed to protecting your privacy and student verification data. This policy outlines how your information is kept secure.
We collect personal details like your full name, university email, phone number, and official student ID card photos to verify active student enrollment. We also secure booking preference parameters to ensure suitable matches.
Your submitted data is utilized strictly to verify safety credentials, match requests with authorized student hostels, process digital payments securely, and notify you instantly about reservation confirmations or updates.
Hostely will only transfer essential personal data (such as name and check-in dates) directly to hostel management operators upon successful booking confirmation. We do not sell or trade private database records.
You hold the permanent legal right to view, download, update, or completely erase your personal information files. You can request record purging at any time through our help portal or by writing us directly.
For all data protection inquiries, security feedback, or immediate support regarding database records, please contact our data team at safety@hostely.co or contact our help desk.
